Mezbano supports a card-free 14-day trial for the self-serve Starter and Pro plans when the public pricing, registration, and self-serve onboarding gates are all available. Those entry points are operator-controlled, so the trial path may be unavailable during a rollout. Franchise and founding plans are not self-serve trial choices; founding accounts continue through their managed account path.
Common questions
Is there a free trial?
Yes, when public pricing is enabled and registration and self-serve onboarding are also available. Choose Starter or Pro, register, and finish onboarding to create the trial subscription. No payment card or Stripe customer is required at that point. If the self-serve path is unavailable, request a demo instead.
How does payment work?
When Stripe is configured for an account, an authorized brand owner can open Stripe-hosted Checkout from the Billing page and later manage payment details through Stripe's Customer Portal. Mezbano stores the resulting customer, subscription, invoice, and status references; full card details stay in Stripe's hosted payment flow. If Stripe is not configured, Billing says so and falls back to concierge support instead of presenting a non-working payment control.
What happens when a trial ends?
After an unconverted trial’s end time passes, a scheduled nightly sweep moves it from trialing to suspended. That transition follows scheduled processing rather than occurring at the exact expiry instant. In the suspended state, records remain intact and exportable, while writes to operational data are blocked. When Stripe is connected, signed webhooks and scheduled reconciliation also keep provider-backed subscription status in sync.
Will a founding rate change?
An active recorded founding subscription is managed through the account team. Self-serve Checkout and Customer Portal actions are refused for that protected state, so public pricing and trial changes do not silently replace its plan.
How do I get started?
Request a demo from our home page, or email support@mezbano.com. The homepage always offers the demo route when public pricing is disabled.